---
title: "How Guestny Works"
description: "Launch your branded hotel store in three steps: signup, design, and go-live. Onboarding, training, and ongoing support explained."
locale: "en"
url: "https://www.guestny.com/en/how-it-works/"
markdown: "https://www.guestny.com/en/how-it-works.md"
lastModified: "2026-09-22"
contentType: brand-subpage
---

# Three steps to a live store.

Your property isn't a tech company — setup shouldn't feel like one. Guestny guides you from signup to first order; we handle the stack, you focus on guest experience.

- **Step 1:** Signup

- **Step 2:** Design

- **Step 3:** Launch

- **Support:** 24/7

## 01 — Sign up

Share property details in minutes — beach resort, city hotel, or wellness retreat. Tell us which services you want to sell online.
A Guestny advisor follows up to align on channels, modules, and target go-live date.

- Free discovery call
- Module & pricing alignment
- Go-live timeline

## 02 — Design your store

Send logo, colors, catalog, and pricing. We build your branded storefront — spa, day passes, events, gift cards in one place.

### Brand fit

Guests buy under your identity without leaving your ecosystem.

### Product setup

Duration, capacity, dates, and party size configured per product type.

### Payments & locale

Card checkout, languages, and tax rules tested before launch.


## 03 — Go live

We configure staff permissions and train front desk and spa teams. Most stores go live within 24 hours.
From the first order, your team manages refunds, reporting, and catalog updates — with 24/7 support available.


## After launch

- Unlimited products and campaigns from the panel
- Seasonal pricing updates
- Performance and conversion reporting
- 24/7 technical support and account management

## Related pages

- [About](https://www.guestny.com/en/about/)
- [Modules](https://www.guestny.com/en/modules/)
- [E-commerce](https://www.guestny.com/en/modules/ecommerce/)